Privacy Policy

Privacy Policy

Introduction

Welcome to https://insulated-containers.freshreport.net (hereafter referred to as “Insulated Containers,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of Insulated Containers’ online presence, including but not limited to:

  • Our official website at https://insulated-containers.freshreport.net
  • All associated mobile and desktop applications
  • Services offered through our platform
  • Any other digital assets owned or operated by Insulated Containers

Please note that this policy does not extend to third-party platforms, applications, or services linked to our website via external links. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is relevant when:

  1. You use our applications, services, or products as an authorized user.
  2. You visit our websites associated with this policy.
  3. You engage with us through various communication channels, including emails, calls, text messages, or newsletters.

Personal Data Collection

Insulated Containers collects multiple categories of personal data:

  1. Account Information: Details required to set up and manage your user account, such as usernames, passwords, email addresses, and contact preferences.
  2. Payment Information: Credit card numbers, billing addresses, and payment history when you make purchases or subscribe to our services.
  3. Financial Information: Data related to transactions, including transaction amounts, dates, and payment methods.
  4. Purchase Information: Products or services acquired through our platform, along with associated order details.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types for analytics and service optimization.
  6. Location Data: Your geographical location when you interact with our applications, used to provide location-based services.
  7. Feedback: Comments, suggestions, or reviews you share with us to enhance our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in through these channels.
  9. Product Information: Details about the products you interact with, including preferences and usage patterns.

We gather this data through various means: user input forms, account settings, order processes, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing services, adhering to their respective privacy policies.

Cookies

Insulated Containers uses cookies to enhance your experience and improve our services:

  • Strictly Necessary Cookies: Essential for navigating our website and using its features.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track site usage and analytics, helping us understand how users interact with our platform.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for various periods based on legal requirements and business needs:

  • Financial and transaction data may be kept for up to seven years due to tax and accounting obligations.
  • Other personal data is stored until the purpose for collection is fulfilled or when it becomes unnecessary for business operations.

Upon request, we will delete or anonymize your personal data if there are no legitimate reasons to retain it.

Security Measures

Insulated Containers employs robust security measures to safeguard your information:

  • Encryption: We use encryption protocols to secure data in transit and at rest.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy and security standards.
  • Regular Audits: Conducting periodic security audits to identify and mitigate potential risks.

Children’s Privacy

Our services are not intentionally designed for children under 18 years of age. We do not knowingly collect or store personal data from minors. Parents or legal guardians who believe their child’s privacy has been compromised should contact us immediately.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access and Rectification: The right to access and request corrections if your data is inaccurate or incomplete.
  • Erasure and Restriction: Requesting the deletion of your data or restricting its use in certain circumstances.
  • Data Portability: Obtaining your data in a structured, commonly used format for transfer to another controller.
  • Objection and Non-Discrimination: Objecting to processing based on legitimate interests or grounds relating to your specific situation.
  • Appeals and Complaints: Filing appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

Insulated Containers reserves the right to update this Privacy Policy at any time. We will notify you of significant changes via email or by posting a prominent notice on our website. Please review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, requests for unsubscribing, or data protection questions, please reach out to:
Email: [email protected]
Address: Insulated Containers Privacy Team, [Your Address]